Yallaroy Business Solutions Pty Ltd is dedicated to providing quality services while safeguarding your personal information. This privacy policy outlines our ongoing obligations to you regarding the management of your personal data.
We adhere to the Australian Privacy Principles (APPs) set forth in the Privacy Act 1988. These principles govern how we collect, use, disclose, store, secure, and dispose of your personal information. You can view the APPs on the Office of the Australian Information Commissioner’s website.
What is Personal Information and Why Do We Collect It?
Personal Information refers to any information or opinion that identifies an individual. Examples of personal information we may collect include names, addresses, email addresses, and phone numbers.
We collect personal information through various methods, including:
- Interviews
- Correspondence (email, phone, fax)
- Our website (www.yallaroy.com.au)
- Publicly available sources
- Cookies (as applicable)
We primarily collect your personal information to provide services, communicate with clients, and for marketing purposes. You may unsubscribe from our marketing lists at any time by contacting us in writing.
When collecting personal information, we will explain the purpose and intended use wherever appropriate.
Sensitive Information
Sensitive information includes details about an individual’s racial or ethnic origin, political opinions, religious beliefs, health information, and more. We will only use sensitive information:
- For the primary purpose for which it was collected
- For a related secondary purpose
- With your consent or as required by law
Third Parties
Whenever possible, we will collect personal information directly from you. In some cases, we may receive information from third parties and will take reasonable steps to inform you of this.
Disclosure of Personal Information
Your personal information may be disclosed under the following circumstances:
- To third parties with your consent
- Where required or authorized by law
Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. When your personal information is no longer required, we will securely destroy or de-identify it. Most personal information is stored in client files for a minimum of seven years.
Access to Your Personal Information
You have the right to access your personal information that we hold, subject to certain exceptions. To request access, please contact us in writing. We do not charge a fee for access requests, but we may charge an administrative fee for providing copies of your information. We may require identification before releasing information.
Maintaining the Quality of Your Personal Information
It is important that your personal information is accurate and up-to-date. Please inform us as soon as possible if you find any inaccuracies, so we can update our records accordingly.
Policy Updates
This policy may be updated from time to time and is available on our website.
Complaints and Enquiries
If you have any questions or complaints about our privacy policy, please contact us at:
Yallaroy Business Solutions Pty Ltd